Privacy Policy

Last Updated: August 2026

Introduction

Dapper Iris ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dapper-iris.com and use our services.

Information We Collect

We may collect information about you in various ways. The information we may collect includes:

• Personal Data: Name, email address, and other contact information you voluntarily provide when submitting enquiry forms or requesting quotations.
• Project Information: Details about your requirements, preferences, and specifications shared during consultations.
• Usage Data: Information about how you access and use our website, including your browser type, access times, pages viewed, and referring URL.
• Device Information: Information about the device you use to access our website, including device type and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our services
• To process and manage commission requests and orders
• To communicate with you about your projects and deliveries
• To improve our website and services based on usage patterns
• To comply with legal obligations and protect our legal rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With artisan partners involved in fulfilling your commission (limited to project-relevant details)
• With delivery services to facilitate product shipping
• When required by law or to protect our legal rights
• With service providers who assist in operating our website (under strict confidentiality agreements)

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Project records are maintained for seven years for accounting and warranty purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 45 Craft Lane, Rosebank, Johannesburg, 2196, South Africa