We welcome your enquiries and commission requests
Whether you have questions about our services, need guidance on selecting the right piece, or want to discuss a custom commission, we are here to help. Reach out through any of the channels below.
45 Craft Lane
Rosebank, Johannesburg
Gauteng, 2196
South Africa
Monday to Friday: 09:00 – 17:00
Saturday: 09:00 – 13:00
Sunday: Closed
We typically respond to enquiries within two business days. For urgent matters or time-sensitive projects, please indicate this in your message subject.
Our Rosebank studio displays a rotating selection of completed pieces. Visit to see the craftsmanship firsthand and discuss your project in person.
Walk-ins welcome during working hours. For consultations regarding custom commissions or large commercial projects, we recommend scheduling an appointment to ensure dedicated attention.
To arrange a consultation, email us with your preferred dates and a brief description of your project. We will confirm availability and prepare relevant samples for your visit.
Production times vary by complexity. Simple baskets require 2-3 weeks, while elaborate wall pieces or lighting can take 6-8 weeks. Commercial installations are quoted individually based on scope.
Yes, we ship throughout South Africa. Delivery costs are calculated based on destination and package size. Collection from our Johannesburg studio is also available at no additional charge.
Absolutely. Our artisans work with natural dyes derived from plants and minerals. We can match specific palettes within the range achievable through these organic methods. Some vibrant colours may require synthetic alternatives, which we can discuss during consultation.
We accept electronic funds transfer (EFT), credit card payments, and SnapScan. For custom commissions, we require a 50% deposit before production begins, with the balance due upon completion.